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GB Cycles
GB Cycles

Privacy Policy

Geoffrey Butler Cycles have always adopted a policy of protecting their customers both from a financial and data point of view. We will only ask you for the information we need to complete your order and communicate with you should there be a need to during the process.

Name and contact details are taken when registering with our website, this information will be used to process your order, send service information relating to your order, and deliver your orders.

Once your order has been processed and despatched:

  • We will keep your contact details to provide customer support.

  • We will keep your purchase history to help fulfil your orders, and handle returns

We respect the privacy of all our customers here at Geoffrey Butler Cycles and promise never to share any of this information with a third party unless requested to do so.

Email marketing

If you opt-in to receive marketing emails from us, we will send you a few emails a month with new products, and store events, and other important notifications.

When registering an account we will take your email address for order and delivery information, but you will also be able to opt-in or opt-out of our marketing emails.

In order to receive emails from us, you only need to provide us with your email address.

You can opt-out of receiving marketing emails from us at any time by:

  • Clicking the ‘Unsubscribe’ link at the bottom of any of our marketing emails
  • Updating your email preferences within your customer account
  • Contacting our store mailorder@gbcycles.co.uk

If you opt-out of receiving marketing emails, you will still receive important order and delivery information by email.


All credit and debit card payments both online and by telephone are processed through SagePay (www.sagepay.com), who are one of the worlds leading online secure payment companies.

Card details are handled solely by SagePay, and are not stored on the Geoffrey Butler website. SagePay achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI) and adhere to the most stringent levels of fraud screening, ensuring that customer's details remain secure throughout the transaction process.

When you place an order on the Geoffrey Butler Cycles website you will be redirected to SagePay who will then take your card details over a secure connection.

Our partnership with sagepay ensures that when ordering with Geoffrey Butler Cycles we are giving customers the most secure way to shop.